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International Business Operations Manager

Date:  Apr 9, 2026
Category:  Sales
Location: 

Newark, NJ, US, 07103

*Fully Remote Opportunity*

About Company

Mizuho OSI is the leader in the markets for specialty surgery and patient positioning. The company’s portfolio includes specialty surgical tables for procedure-specific approaches that improve patient outcomes in spine and orthopedic surgeries along with disposable and reusable surgical patient care products.

 

Job Summary

The International Sales Operations Manager plays a critical role in driving operational excellence across our international business. Reporting to the Director of Sales Operations, this position is responsible for optimizing processes, managing complex workflows, and ensuring consistency and accuracy across key business functions. The role requires a self‑starter with strong project management capabilities, exceptional attention to detail, and the ability to execute with precision in a fast‑paced, multi‑stakeholder environment.

 

Responsibilities:

  • Manage the full distributor contract lifecycle, including onboarding, amendments, renewals, approvals and terminations, ensuring compliance and timely execution.
  • Manage and continuously improve the distributor termination process, ensuring all checklist, legal, and compliance steps are followed.
  • Maintain the Distributor Document Tracker to ensure real‑time accuracy and visibility for internal stakeholders.
  • Oversee the capital demo program to ensure accurate monthly reporting, asset tracking, expirations, and proactive communication.
  • Serve as Task Manager for international workflows - monitoring tasks and identifying bottlenecks.
  • Develop and maintain process documentation to promote standardization and operational consistency.
  • Lead process‑improvement initiatives to streamline operations and enhance cross‑functional collaboration.
  • Collaborate with Order Management to prepare and present weekly order status for Forecast meetings.
  • Apply strong organizational and communication skills to influence teams, ensure alignment, and drive clarity across global initiatives.
  • Work directly with Purchasing and Accounts Payable to manage international vendor requests and payments.
  • Support logistical requirements for the delivery of international training programs.
  • Understand Mizuho OSI’s business objectives and the relationship between the Department and those objectives; to support and follow the Corporate Vision, Mission & Values Statements, to maintain the services and quality levels set by Mizuho OSI, and to continually enable Mizuho OSI to be a great place to work.
  • Understand, follow and support Mizuho OSI’s internal Quality System policies, procedures and work instructions including but not limited to applicable external regulations (21 Code of Federal Regulations Part 820 Quality System Regulations and applicable International Standards).

 

Qualifications & Requirements:

  • BS degree in business administration or related field; or equivalent combination of education and experience.
  • 5 years proven experience in business process management, operations, or project management, preferably in an international or sales operations environment.
  • Three years’ experience utilizing a CRM system (ex: Hubspot or Sales Force.com).
  • Working knowledge of Microsoft Office 365.
  • Strong analytical thinker with a problem‑solving mindset and the ability to assess issues quickly and implement effective solutions.
  • Exceptional written and verbal communication skills, with a track record of producing high‑quality, professional documentation.
  • High attention to detail, strong follow‑through, and the ability to manage competing priorities.
  • Ability to build strong relationships and collaborate effectively across global, cross‑functional teams.
  • Comfortable thriving in a fast‑paced, multitasking environment where initiative, accuracy, and ownership are essential.
  • Must be able to travel to Union City, CA for training and quarterly meetings and attend international business reviews 1-2 times per year and cover the business travel expenses and submit reimbursements in accordance with company policy.

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Pay Scale: $86,000- $145,000 DOE + potential annual bonus + comprehensive benefits package

 

 


EOE STATEMENT

Mizuho OSI is an Equal Opportunity Employer and makes business decisions based on job related criteria only. Company policy prohibits unlawful discrimination based on race, color, religious creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, sexual orientation, sexual identity, or any other consideration made unlawful by federal, state or local laws.

Mizuho OSI conducts criminal conviction background checks and drug screening through a third-party screening vendor which includes searches of address history, criminal convictions, court records, education verification, employment verification, and reference checks. In addition, depending on the nature of the position for which you are applying, a motor vehicle driving report, a credit report, and/or ID checks in other non-U.S. countries are also included.

Criminal conviction background checks will run after an applicant has received and accepted a conditional offer of employment. After a conditional offer is made and before any background check is performed, applicants will receive background check disclosure and consent forms under state and federal laws, such as the Fair Credit Reporting Act and the Investigative Consumer Reporting Agencies Act. Existence of a criminal record is not an automatic bar to employment. An assessment will be made about whether the conviction has a direct and adverse relationship to the job in question. No job offer will be withdrawn, and no adverse action will be taken against any employee, based on the results of a criminal conviction background check, without an individualized assessment of whether the applicant’s conviction history has  direct and adverse relationship with the specific duties of the job in question.

Top Reasons To Join The Mizuho OSI Team

• Privately held company with a tradition of market leadership and best-in-class innovation
• Fast-paced entrepreneurial culture focused on dramatically improving patient outcomes through personal empowerment
• Emphasis on continuous improvement and celebration of our values of R.E.S.P.E.C.T. and the Mizuho OSI Way.
• Create innovative solutions designed and manufactured at our HQ in Northern California

The Mizuho OSI Way

In 1978, we set out to change the way patients undergo surgery. As a Mizuho OSI customer, you can expect our commitment to the following…
• We commit to your satisfaction. If you are dissatisfied, we will strive to make it right.
• We do things the right way. We commit to hire people with competence, generosity and a caring attitude.
• We motivate our employees to use their individual strengths to provide creative solutions, changes, and innovations.
• We anticipate your needs through customer experiences, thus nurturing our relationships.

Collectively, this creates an environment that enables and inspires healthcare professionals to improve the lives of patients.
Dare to go further. Care to do more.

BENEFITS

At Mizuho OSI, we believe better solutions and decisions are born of diversity and are proudly an EEO/AA employer. We offer a comprehensive benefits package that includes: medical, dental, vision, life insurance, 401k with matching, educational assistance and more.

FOR OUR SERVICE MEMBERS AND VETERANS

Mizuho OSI values the service Veterans and their family members have given to our country and we support the hiring of returning Service Members and military spouses. If you are a Veteran or wounded warrior and would like assistance with the employment process at Mizuho OSI, please contact HR at (510) 429-1500.

FOR PERSONS WITH DISABILITIES

If you are a person with a disability or a disabled Veteran and are applying for a job with Mizuho OSI, we would like to ensure your application process goes as smoothly as possible. If you need additional assistance, information or answers to your questions, feel free to contact HR at (510) 429-1500.

EOE STATEMENT

Mizuho OSI is an Equal Opportunity Employer and makes business decisions based on job related criteria only. Company policy prohibits unlawful discrimination based on race, color, religious creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, sexual orientation, sexual identity, or any other consideration made unlawful by federal, state or local laws.

BENEFITS

At Mizuho OSI, we believe better solutions and decisions are born of diversity and are proudly an EEO/AA employer. We offer a comprehensive benefits package that includes: medical, dental, vision, life insurance, 401k with matching, educational assistance and more.

FOR OUR SERVICE MEMBERS AND VETERANS

Mizuho OSI values the service Veterans and their family members have given to our country and we support the hiring of returning Service Members and military spouses. If you are a Veteran or wounded warrior and would like assistance with the employment process at Mizuho OSI, please contact HR at (510) 429-1500.

FOR PERSONS WITH DISABILITIES

If you are a person with a disability or a disabled Veteran and are applying for a job with Mizuho OSI, we would like to ensure your application process goes as smoothly as possible. If you need additional assistance, information or answers to your questions, feel free to contact HR at (510) 429-1500.


Nearest Major Market: Newark
Nearest Secondary Market: New York City

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