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Business Systems Analyst

Date:  Aug 28, 2025
Category:  Information Technology
Location: 

Union City, CA, US, 94587-1234

About Company

Mizuho OSI is the leader in the markets for specialty surgery and patient positioning. The company’s portfolio includes specialty surgical tables for procedure-specific approaches that improve patient outcomes in spine and orthopedic surgeries along with disposable and reusable surgical patient care products.

Job Summary

The Business System Analyst performs enterprise-wide research and analysis, resulting in written recommendations for a variety of strategies and solutions based on the business software applications used. The Business Systems Analyst participates in all phases of the software development lifecycle; leads requirements gathering and documentation; and serves as a liaison between business and Information Technology, partnering with business representatives at all levels of the company.

The Business System Analyst assesses, initiates, refines and drives appropriate business software solutions. In addition, is also responsible for communicating to and educating end users on the software changes or new product functionality.

 

Responsibilities:

  • Develop solution documents and approaches for challenging business problems.
  • Put User Experience first in all solution design.
  • Provide customer service support to all employees in a professional and friendly manner.
  • Identify areas of improvement for services provided both internally and outward-facing; including measuring and reviewing technology trends as directed by management.
  • Partner with other departments to identify and analyze systems technical problems related to the collection, integration, and validation of data for routine requests for use.
  • Work with different functional areas across the company to identify, research, and resolve complex data issues in a timely manner with minimal impact to the integrated system.
  • Participate in project meetings both internally and with other departments and report on the status of analytical tasks and project work.
  • Assist in the development, compliance and implementation of company policies and procedures.
  • Troubleshoot issues with minimal guidance, identify data related problems and provide scalable solutions.
  • Manage technical scope and provide hands-on expert level assistance.
  • Develop application documentation and performs maintenance and support.
  • Perform other duties as assigned.

 

EDI

 

  • Assist in setup and maintenance for inbound and outbound SFTP accounts.
  • Manage ongoing file transfer processes including:
    • PGP encryption/decryption setup
    • Outbound file feed automation
    • Management of SSH & PGP keys
    • Inbound file feed automation with partners
  • Analyzing business systems, networking configurations, and data storage facilities.
  • Building customized data interchange systems for cross-company or department use.
  • Testing and debugging the system.
  • Gathering user feedback on the accuracy, efficiency, and functionality of the system.
  • Deploying completed systems and providing maintenance support.
  • Partner with various functional areas across the company to collect, analyze, and test document data related to the use of EDI in SAP.
  • Provide cross-functional business support to identify, prioritize and solve problem and issues related to EDI transactions.
  • Collaborate with business partners, project managers, business and systems analysts, developers, and testers on a daily basis and maintain strong relationships with business and IT partners.
  • Fully understand and manage the day-to-day use of EDI in SAP, including the impact on SAP master data that results from EDI transactions among the various SAP modules.
  • Define and document EDI requirements for system upgrades, modifications and redesign for SAP modules.
  • Create and or modify standard operating procedures describing our use of EDI.
  • Develop & prepare metrics that can be used to measure EDI activity and quality levels and report on their status
  • Identify opportunities or obstacles concerning EDI accuracy, data integrity, and relevance.
  • Perform and oversee EDI/XML mappings, custom reporting, and notifications.
  • Monitor daily EDI/XML processing, reviewing report and log files.
  • Work with trading partners and internal function teams to troubleshoot data and mapping issues.
  • Monitor Trading Partner for mapping changes and continued operations.
  • Perform other duties as reasonably requested by management.

 

Business Intelligence – Analytics and Insights

    • Develop, maintain, and optimize reports and dashboards in SAP SAC, Qlik, and Power BI.
    • Collaborate with business users to gather requirements, define KPIs, and translate needs into technical reporting solutions.
    • Ensure data accuracy and consistency by validating outputs against source system, Salesforce, and data warehouse records.
    • Support data warehouse operations, including:
      • Assisting in ETL processes and data loads from SAP, Salesforce, and other sources.
      • Monitoring data quality and resolving discrepancies.
      • Documenting data lineage, definitions, and transformations.
    • Partnering with data engineers to optimize data models and queries for performance.
    • Integrate data from SAP ERP, Salesforce, and other enterprise systems into BI platforms.
    • Build and maintain data pipelines and integration logic between Salesforce and reporting environments.
    • Apply data governance and compliance principles to reporting, including access controls and sensitive data handling.
    • Participate in data warehouse and integration testing, troubleshooting, and performance tuning activities.
    • Stay informed about new features and best practices in SAC, Qlik, Power BI, Salesforce reporting, and modern data warehouse technologies.
    • Document reporting processes, data models, integration workflows, and business rules for knowledge sharing and auditing.

 

 

SD - Sales & Distribution

    • Design, implement, deploy Quote to Cash solutions
    • Functional ownership of Quote to Cash
    • Configure and develop Sales & Distribution based on requirements analysis
    • Variant Configuration
    • Configure 3rd Party Shipping solutions
    • Advise company on SAP best practices for SD module while ensuring the solution meets the business users needs
    • Support functional integration with other Enterprise Applications

 

MM - Materials Management

    • Design, implement, deploy Supply Chain Solutions
    • Functional ownership of SAP MM/QM/PLM/SRM
    • Configure and develop SAP MM/QM/PLM/SRM based on requirements analysis
    • Advise company on SAP best practices for SAP MM/QM/PLM/ SRM modules while ensuring the solution meets the business users needs
    • Support functional integration with other Enterprise Applications

PP/QM - Production Planning/Quality Management

    • Design, implement, deploy PP/QM solutions
    • Functional ownership of SAP PP/QM
    • Configure and develop SAP PP/QM based on requirements analysis
    • Advise company on SAP best practices for P/QMP modules while ensuring the solution meets the business users needs
    • Support functional integration with other Enterprise Applications

FI/CO - Finance and Controlling

    • Design, implement, deploy Financial solutions
    • Support SAP financial solutions for finance, accounting, cost controls, executive controls, treasury,
    • Support enhancements of the General Ledger, Accounts Receivable, Accounts Payable, Treasury

/ Banks, Controlling, Project Systems and Funds Management.

    • Configure Tax Software
    • Advise company on SAP best practices for FI/CO module while ensuring the solution meets the business users needs
    • Support functional integration with other Enterprise Applications

 

Master Data

    • Create, maintain and verify SAP Master Data (e.g. Pricing, Customers, Materials, etc.)
    • Functional ownership of SAP Master Data
    • Develop & perform periodic audits of master data processes and data integrity. Recommend and complete changes when gaps are identified.
    • Advise and support business users on Master Data structure and processes
    • Manage the master data structure in SAP, including the interaction of master data amongst various Enterprise Applications
    • Provide cross-functional business support to identify, prioritize and solve problems and issues related to master data

 

    • Collaborate with business partners, project managers, business and systems analysts, developers, and testers daily and maintain strong relationships with business and IT partners
    • Analyze data input files to understand the structure of existing data sets and how they map to requirements
    • Create, document and/or modify standard operating procedures for master data to support business initiatives and to improve the flow of master data
    • Improve the quality of process outputs by performing root cause analysis and removing the causes of defects in processes or in master data itself
    • Proactively identify opportunities or obstacles concerning master data accuracy, data integrity, and relevance
    • Perform data entry and review data entered
    • Develop & prepare master data metrics and report on their status

 

Qualifications & Requirements:

    • Requires 1-2 years of related experience; minimum of one-year experience in Sales Operation/ Customer Service or Finance
    • Bachelor's degree in Business or Computer Science
    • 1-2 years of experience with applications with at least 2 years of SAP
    • A strong understanding of at least one pertinent business application area (e.g. SD, MM, PP, QM, FI/CO, Success Factors).
    • Ability to translate complex business problems to organized, clear and concise business requirements.
    • Proven ability to manage multiple activities of varying complexities while prioritizing critical tasks and issues.
    • Strong communication skills – verbal and written skills required.
    • Ability to meet tight deadlines and juggle competing priorities.
    • Strong time management and organizational skills.
    • Must be proficient with Word, Excel, Visio, and Power Point.
    • Experience in data cleansing and data transformation activities.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Salary Range: $74,000- $84,000 + potential annual bonus + comprehensive benefits package


EOE STATEMENT

Mizuho OSI is an Equal Opportunity Employer and makes business decisions based on job related criteria only. Company policy prohibits unlawful discrimination based on race, color, religious creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, sexual orientation, sexual identity, or any other consideration made unlawful by federal, state or local laws.

Mizuho OSI conducts criminal conviction background checks and drug screening through a third-party screening vendor which includes searches of address history, criminal convictions, court records, education verification, employment verification, and reference checks. In addition, depending on the nature of the position for which you are applying, a motor vehicle driving report, a credit report, and/or ID checks in other non-U.S. countries are also included.

Criminal conviction background checks will run after an applicant has received and accepted a conditional offer of employment. After a conditional offer is made and before any background check is performed, applicants will receive background check disclosure and consent forms under state and federal laws, such as the Fair Credit Reporting Act and the Investigative Consumer Reporting Agencies Act. Existence of a criminal record is not an automatic bar to employment. An assessment will be made about whether the conviction has a direct and adverse relationship to the job in question. No job offer will be withdrawn, and no adverse action will be taken against any employee, based on the results of a criminal conviction background check, without an individualized assessment of whether the applicant’s conviction history has  direct and adverse relationship with the specific duties of the job in question.

Top Reasons To Join The Mizuho OSI Team

• Privately held company with a tradition of market leadership and best-in-class innovation
• Fast-paced entrepreneurial culture focused on dramatically improving patient outcomes through personal empowerment
• Emphasis on continuous improvement and celebration of our values of R.E.S.P.E.C.T. and the Mizuho OSI Way.
• Create innovative solutions designed and manufactured at our HQ in Northern California

The Mizuho OSI Way

In 1978, we set out to change the way patients undergo surgery. As a Mizuho OSI customer, you can expect our commitment to the following…
• We commit to your satisfaction. If you are dissatisfied, we will strive to make it right.
• We do things the right way. We commit to hire people with competence, generosity and a caring attitude.
• We motivate our employees to use their individual strengths to provide creative solutions, changes, and innovations.
• We anticipate your needs through customer experiences, thus nurturing our relationships.

Collectively, this creates an environment that enables and inspires healthcare professionals to improve the lives of patients.
Dare to go further. Care to do more.

BENEFITS

At Mizuho OSI, we believe better solutions and decisions are born of diversity and are proudly an EEO/AA employer. We offer a comprehensive benefits package that includes: medical, dental, vision, life insurance, 401k with matching, educational assistance and more.

FOR OUR SERVICE MEMBERS AND VETERANS

Mizuho OSI values the service Veterans and their family members have given to our country and we support the hiring of returning Service Members and military spouses. If you are a Veteran or wounded warrior and would like assistance with the employment process at Mizuho OSI, please contact HR at (510) 429-1500.

FOR PERSONS WITH DISABILITIES

If you are a person with a disability or a disabled Veteran and are applying for a job with Mizuho OSI, we would like to ensure your application process goes as smoothly as possible. If you need additional assistance, information or answers to your questions, feel free to contact HR at (510) 429-1500.

EOE STATEMENT

Mizuho OSI is an Equal Opportunity Employer and makes business decisions based on job related criteria only. Company policy prohibits unlawful discrimination based on race, color, religious creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, sexual orientation, sexual identity, or any other consideration made unlawful by federal, state or local laws.

BENEFITS

At Mizuho OSI, we believe better solutions and decisions are born of diversity and are proudly an EEO/AA employer. We offer a comprehensive benefits package that includes: medical, dental, vision, life insurance, 401k with matching, educational assistance and more.

FOR OUR SERVICE MEMBERS AND VETERANS

Mizuho OSI values the service Veterans and their family members have given to our country and we support the hiring of returning Service Members and military spouses. If you are a Veteran or wounded warrior and would like assistance with the employment process at Mizuho OSI, please contact HR at (510) 429-1500.

FOR PERSONS WITH DISABILITIES

If you are a person with a disability or a disabled Veteran and are applying for a job with Mizuho OSI, we would like to ensure your application process goes as smoothly as possible. If you need additional assistance, information or answers to your questions, feel free to contact HR at (510) 429-1500.

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