Inside Sales Representative

Date:  Nov 29, 2024
Category:  Sales
Location: 

Union City, CA, US, 94587-1234

*Fully remote opportunity!*

About Company

Mizuho OSI is the leader in the markets for specialty surgery and patient positioning. The company’s portfolio includes specialty surgical tables for procedure-specific approaches that improve patient outcomes in spine and orthopedic surgeries along with disposable and reusable surgical patient care products.

 

Job Summary

The Inside Sales Representative is responsible for selling the company’s products and services via telephone or electronic means to customers in an assigned region(s) within the United States. This role is responsible for generating and closing sales while meeting the sales quota established by senior management.

 

Responsibilities:

  • Manage all stages of the sales cycle and be accountable for assigned sales region(s) and sales quotas.
  • Drive sales of Service Contracts within your region(s) for capital equipment, including new contracts, renewals and warranty conversions. 
  • Achieve or exceed monthly and quarterly sales quota booking targets.
  • Review and analyze customer capital assets using Field Service Lightning (SFDC).
  • Create leads and opportunities in SFDC.
  • Maintain and update your SFDC funnel daily, ensuring forecast accuracy.
  • Close deals effectively.
  • Book service contract billing in SAP Upon successful sale.
  • Provide weekly funnel updates to the Director, including progress and at-risk opportunities.
  • Convert dormant accounts into long-term customers.
  • Engage directly with existing customers via email or phone, advising on the benefits of Service Contracts to overcome objections.
  • Serve as a trusted advisor to customers on products and services.
  • Function calmly in a fast-paced environment, managing multiple priorities simultaneously.
  • Positively manage changing plans, actions, and decisions while meeting or proposing modified deadlines.
  • Maintain awareness of competitive information on products and services preferred by the marketplace.
  • Establish effective rapport and productive relationships with Sales and Service teams, and build relationships with customers within assigned region(s).
  • Evaluate customer needs and emphasize features and benefits that will enhance their business.
  • Train and instruct team members within the department by sharing skills and information to assist in their development and advancement.
  • Understand Mizuho OSI’s business objectives and the relationship between the Sales Operations department and those objectives.  Support and follow the Corporate Vision, Mission & Value Statements, maintain the services and quality levels set by Mizuho OSI, and continually enable the company to be a great place to work.
  • Understand, follow and support Mizuho OSI’s internal Quality System policies, procedures and work instructions including but not limited to applicable external regulations (21 Code of Federal Regulations Part 820 Quality System Regulations and applicable International Standards).

 

Qualifications & Requirements:

  • Bachelor’s degree in business or related field; or equivalent combination of education and experience.
  • Minimum of five (5) years’ selling experience in the medical marketplace; service contract selling and/or capital equipment preferred.
  • Demonstrated sales success in the medical device industry or capital equipment space.
  • Working knowledge of CRM, preferably SFDC funnel and quoting.  Previous SAP and Service Max or SFDC Field Service Lightning experience is a plus.  
  • Excellent computer skills including proficiency with Windows-based personal computers and telephone systems. Ability to efficiently use Microsoft products such as Outlook, Word, Excel, and PowerPoint.
  • Ability to coordinate and lead effective calls with customers at various levels within hospitals, including purchasing, materials management, biomed, and administrators.
  • Working knowledge of sales processes; the Trust Triangle method is preferred.
  • Ability to clearly express oneself verbally and in writing in the English language.  Ability to communicate effectively with Team Members and other business contacts in a courteous and professional manner.
  • Ability to successfully multi-task in a fast-paced environment by effectively managing the sales conversation while navigating through multiple systems.
  • Intense customer focus with a high sense of urgency.
  • Ability to provide Excellent interpersonal skills, including persuasion, communication, teamwork, listening, relationship building, self-motivation, and negotiation skills.
  • Ability to quickly gather data, identify trends and/or issues, clearly communicate next steps, and diligently follow-up to ensure that opportunities are closed.
  • Ability to ensure effective collaboration between Mizuho OSI Sales & Service departments.
  • Ability to demonstrate an understanding and regular use of a time management process, which systematically structures work to provide effective task performance and plan and prioritize items to meet future demands.
  • Ability to travel occasionally.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Salary Range: $70,000 - $107,000 DOE + commission + quarterly bonuses + comprehensive benefits package

 


EOE STATEMENT

Mizuho OSI is an Equal Opportunity Employer and makes business decisions based on job related criteria only. Company policy prohibits unlawful discrimination based on race, color, religious creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, sexual orientation, sexual identity, or any other consideration made unlawful by federal, state or local laws.

Mizuho OSI conducts criminal conviction background checks and drug screening through a third-party screening vendor which includes searches of address history, criminal convictions, court records, education verification, employment verification, and reference checks. In addition, depending on the nature of the position for which you are applying, a motor vehicle driving report, a credit report, and/or ID checks in other non-U.S. countries are also included.

Criminal conviction background checks will run after an applicant has received and accepted a conditional offer of employment. After a conditional offer is made and before any background check is performed, applicants will receive background check disclosure and consent forms under state and federal laws, such as the Fair Credit Reporting Act and the Investigative Consumer Reporting Agencies Act. Existence of a criminal record is not an automatic bar to employment. An assessment will be made about whether the conviction has a direct and adverse relationship to the job in question. No job offer will be withdrawn, and no adverse action will be taken against any employee, based on the results of a criminal conviction background check, without an individualized assessment of whether the applicant’s conviction history has  direct and adverse relationship with the specific duties of the job in question.

Top Reasons To Join The Mizuho OSI Team

• Privately held company with a tradition of market leadership and best-in-class innovation
• Fast-paced entrepreneurial culture focused on dramatically improving patient outcomes through personal empowerment
• Emphasis on continuous improvement and celebration of our values of R.E.S.P.E.C.T. and the Mizuho OSI Way.
• Create innovative solutions designed and manufactured at our HQ in Northern California

The Mizuho OSI Way

In 1978, we set out to change the way patients undergo surgery. As a Mizuho OSI customer, you can expect our commitment to the following…
• We commit to your satisfaction. If you are dissatisfied, we will strive to make it right.
• We do things the right way. We commit to hire people with competence, generosity and a caring attitude.
• We motivate our employees to use their individual strengths to provide creative solutions, changes, and innovations.
• We anticipate your needs through customer experiences, thus nurturing our relationships.

Collectively, this creates an environment that enables and inspires healthcare professionals to improve the lives of patients.
Dare to go further. Care to do more.

BENEFITS

At Mizuho OSI, we believe better solutions and decisions are born of diversity and are proudly an EEO/AA employer. We offer a comprehensive benefits package that includes: medical, dental, vision, life insurance, 401k with matching, educational assistance and more.

FOR OUR SERVICE MEMBERS AND VETERANS

Mizuho OSI values the service Veterans and their family members have given to our country and we support the hiring of returning Service Members and military spouses. If you are a Veteran or wounded warrior and would like assistance with the employment process at Mizuho OSI, please contact HR at (510) 429-1500.

FOR PERSONS WITH DISABILITIES

If you are a person with a disability or a disabled Veteran and are applying for a job with Mizuho OSI, we would like to ensure your application process goes as smoothly as possible. If you need additional assistance, information or answers to your questions, feel free to contact HR at (510) 429-1500.

EOE STATEMENT

Mizuho OSI is an Equal Opportunity Employer and makes business decisions based on job related criteria only. Company policy prohibits unlawful discrimination based on race, color, religious creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, sexual orientation, sexual identity, or any other consideration made unlawful by federal, state or local laws.

BENEFITS

At Mizuho OSI, we believe better solutions and decisions are born of diversity and are proudly an EEO/AA employer. We offer a comprehensive benefits package that includes: medical, dental, vision, life insurance, 401k with matching, educational assistance and more.

FOR OUR SERVICE MEMBERS AND VETERANS

Mizuho OSI values the service Veterans and their family members have given to our country and we support the hiring of returning Service Members and military spouses. If you are a Veteran or wounded warrior and would like assistance with the employment process at Mizuho OSI, please contact HR at (510) 429-1500.

FOR PERSONS WITH DISABILITIES

If you are a person with a disability or a disabled Veteran and are applying for a job with Mizuho OSI, we would like to ensure your application process goes as smoothly as possible. If you need additional assistance, information or answers to your questions, feel free to contact HR at (510) 429-1500.