Clinical Marketing Specialist

About Company

Mizuho OSI is the leader in the markets for specialty surgery and patient positioning. The company’s portfolio includes specialty surgical tables for procedure-specific approaches that improve patient outcomes in spine and orthopedic surgeries along with disposable and reusable surgical patient care products.

Job Summary

The primary roles of the Clinical Marketing Specialist, Levels 1 -5 are to manage and organize the training courses and educational lab events Mizuho OSI actively supports.  They provide clinical support to institutions evaluating the purchase of our products, generate consumer awareness through marketing, and contribute to potential sales of Mizuho OSI products/services.

We are looking for you, if you have the ability to: 

• Conduct high level conversations with healthcare professionals, while feeling comfortable in the operating room.
• Excel in your field of expertise.
• Collaborate with internal and external partners to meet corporate objectives.
• Provide solutions and creative thinking, enjoy troubleshooting and offer helpful feedback.
• Communicate well and do so in an organized and timely fashion.
• Work well with a team but also strive independently.

Responsibilities:

• Participate in Mizuho OSI assigned training courses and assist with the set up and dismantling of all the products and equipment. Develop rapport with and educate all participating surgeons on the Mizuho OSI products.
• Participate in assigned learning institute courses hosted by key implant/strategic partners .
• Attend select trade shows where Mizuho OSI products (e.g., orthopedic and spine tables) are displayed.
• Assist in the development of outcomes measurement criteria with key physicians or consultants in accordance with Mizuho OSI programs.
• Execute Mizuho OSI consumer awareness campaigns for targeted surgical procedures via participation in hospital healthcare awareness symposiums or other related venues.
• Collect sales leads from educational training courses, lab events and trade shows according to Mizuho OSI procedure and submit to the Product Marketing Manager (PMM) or lead management tool (SFDC) in an accurate and timely manner.
• In conjunction with the PMM, assist in training the sales personnel, internal personnel and/or customers on the use of our products for specific surgical procedures.
• Gather market intelligence on developments in hospital/clinical fields as they apply to Mizuho OSI products or future marketing opportunities.  Report new product ideas or suggestions for product improvements to PMM in a timely manner. 
• Develop and maintain clinical marketing materials, e.g. clinical pearls, and clinically relevant sales support tools to align with marketing strategy.
• Aligned with the Region Manager and Clinical Marketing Manager, assist with supporting in-service training, contribute to sales opportunities, be a resource and provide clinical expertise in assigned areas.
• Adhere to applicable hospital protocols and procedures including all necessary vendor credentialing requirements.
• Provide an operable vehicle and maintain personal vehicle insurance at the level required by the company in order to conduct business.
• Complete and submit accurate expense reports to document activity and expenditures in a timely manner according to the Expense Policy.

• Understand, follow and support Mizuho OSI’s internal Quality System policies, procedures and work instructions including but not limited to applicable external regulations (21 Code of Federal Regulations Part 820 Quality System Regulations and applicable International Standards).

Qualifications & Requirements:

• Requires at least 5 years of experience in a clinical/hospital environment with preferred experience in Orthopedics, Trauma, or Spine.
• Bachelor’s degree in Business, or RN degree, or a PA certification or related field; or equivalent combination of education and experience.
• Strong oral and written communication in the English language, additional languages preferred.
• Facilitation and professional interpersonal skills to execute training curriculum and positively manage a diverse set of problematic circumstances that surround difficult or demanding customer situations in a friendly and constructive manner, using adult learning-based guidelines.
• Ability to effectively interact within the medical professional’s community in an ethical and professional manner, including but not limited to interactions with Physicians, Surgeons, Nurses, and Hospital Administrators.
• Excellent time management skills.
• Excellent Computer Skills including Microsoft products of Word, Excel, PowerPoint, and Skype for Business 
• Ability to effectively make formal and informal product presentations to individuals and large groups, including physicians, RNs and other OR staff.
• Clinical knowledge and experience is required; within Orthopedics, Trauma and Spine is preferred.
• Education experience in a hospital environment is required.
• Ability to function in a cadaveric lab environment, an operating room environment, and attend surgical procedures as necessary.
• Able to provide a valid driver’s license.
• Ability to travel 70% of time, domestic and international, may include some weekend travel.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary:  116K to 134K (could change depending on location) with potential annual Bonus plus comprehensive Benefits.

Location:  Remote, field-based position with travel all over the U.S. regularly plus some international travel.  Can be based anywhere in the U.S. and may have to respond to calls from the Pacific time zone.